Hello! Here at North Maclean Family Vet, we are super proud of the team and the culture we have created! Founded by Erica and myself, we are proud to be a locally owned, family run small animal clinic. No corporates here! As a team, we created core values that are important to us, and used in every day working life. They are:

• Being a supportive, caring and respectful team.
• Learning through communication and listening.
• Enjoying where we work and the people we work with.
• Exceptional patient care and customer service.

We believe our clinic is exceptional – we provide a high standard of patient care, we keep up to date with regulated recommendations regarding our patients, and we have the equipment required to do so. Our care ranges from general practice work – preventative care, vaccinations, desexing surgeries, dental surgeries, injuries and trauma – to more specialized veterinary care such as orthopaedic surgeries, fracture repairs and radioactive iodine treatment for hyperthyroid cats! Our clients love and appreciate what we can offer them in our clinic, with less need to travel to other centres for ongoing care.

Our clients value our smiles, our friendliness, our education and our calculated approach to their pets (we will speak in high excited voices for the crazy excited ones; we will use pheromones and slow, calm approaches for the nervous ones, we use Thundershirts and treat therapy for the fractious ones), and we appreciate the care they provide for their pets when working in partnership with us!

We love our team and place a lot of value on our staff – we provide regular training on what THEY want to learn about, we are providing personal growth and leadership training for ALL team members, we use a Mental Health board daily to check in on each other, have an active Health & Wellbeing Hub and embrace neurodiversity.

Most importantly, we like to have fun! Music choices get shared around, jokes are readily welcomed (we have a blackboard for jokes for the public as well), we do social functions every 3 months so we can enjoy our teammates outside of work as well!